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PRIVACY POLICY

Privacy Policy

The website www.mythosbooks.gr, which is under the management of the company "MYTHOS GROUP LTD" with headquarters in Mytilini, Argyri Eftalioti 9, tel. +306932570767, +306981629774, email: info@mythosbooks.gr, website: www.mythosbooks.gr as legally represented, informs that, for the purposes of carrying out its business activities, it processes the personal data of its customers in accordance with the applicable national legislation and the European General Data Protection Regulation (GDPR) (EU) 2016/679 for the protection of natural persons against the processing of personal data and for the free circulation of such data (General Data Protection Regulation, hereinafter "Regulation") as applicable.

The company undertakes to protect the personal data of the visitors/customers of the online store and to observe the relevant regulations of EU law and national law for the protection of the individual from the processing of personal data, as applicable from time to time.

Please read carefully this Privacy Policy of our website, in order to be informed about the information collected from you, when you visit it and when you use its online services, the information that is posted on it, its use as well as your rights.

For any issue related to the processing of personal data, you can contact the following contact details:

email: info@mythosbooks.gr

phone: +306981629774, +306932570767

Categories of Personal Data we collect

Each visitor-user can browse our website without being asked or obliged to provide any personal information. Through our company's website, the user can also choose to fill in the wish list form as well as the possibility of being informed about the news of the publishing area, new releases, and offers as well as the events we organize by sending advertising - informative messages to his electronic or postal address. Users are always given the possibility to withdraw their consent and stop receiving informational - advertising messages.

Our website primarily has informative content and browsing it does not require the visitor to provide/enter personal data. However, just by visiting and browsing the website, certain information may be collected automatically which can identify you directly or indirectly, such as:

  • basic server connection information and
  • information collected through HTML cookies, Flash cookies, web beacons, and other similar technologies

However, in order to submit an order, a necessary condition is the notification by the user of some personal information. The company does not collect information related to personal data unless the interested visitor provides it voluntarily and on his own initiative. For this reason, the following will be requested: full name/company name, postal address/headquarters, telephone, email address, VAT number (for purchases with an invoice), and - in the case of choosing a credit card as a method of payment, - the number of the credit card, its expiry date and CVC number. By submitting the order, the user will be asked to provide his express consent to the upcoming processing of his personal data in accordance with the law.

By submitting orders, the company collects the order history of each user. Under no circumstances are data collected that the Regulation characterizes as special categories of data ("sensitive data"), i.e. data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, health or sex life of a natural person or the sexual orientation of a person.

The personal data collected are not transmitted to third parties, other than those performing the processing, with the exception of cases where the processing is required by law or is necessary for the recognition, exercise, or defense of a right before a court or administrative body. Your personal data may be shared or accessible to the companies collaborating with MYTHOS GROUP LTD exclusively for the purposes of building and managing this website and supporting the information and service services for users/customers as well as processing your order.

The personal data collected for the execution of the orders and the issuance of the legal tax information are kept for the period of time required for the execution of the order as well as for the response to the requirements of the tax provisions that apply each time. After the above periods, the data is deleted, unless further compliance is required for the recognition, exercise, or defense of claims before a court or administrative body. The data you provide to inform you about our activities is kept until you wish to stop our communication.

By registering on our website, you will be asked to provide your consent to the imminent processing of your personal data by the Company MYTHOS GROUP LTD, as a data controller in printed, automated, or other forms (especially by mail or e-mail, telephone, and any other means of electronic communication), either by itself or through any other person, to whom the Company has/will assign on its behalf the processing based on express contractual provisions and in accordance with the conditions and procedure provided for by the General Data Protection Regulation and in each case with respect for privacy and the basic principles of personal data processing.

You have the right to withdraw your consent at any time by contacting us at info@ mythosbooks.gr. 

The Use of Personal Data We Collect

The collection, processing, storage, and use of personal data is only carried out if and to the extent that it is based on one of the cases provided for by law (consent, contract, legal obligation, public interest, legitimate interest) and always in accordance with the provisions of these terms and with the observance of the corresponding guarantees. We only collect data necessary for the legitimate purpose for which it is collected.

Personal data is used exclusively for the purposes for which it was collected. These purposes are:

  1. provision of quality services,
  2. responding to our contractual obligations, such as fulfilling orders;
  3. the sale of products,
  4. the processing of visitors' orders,
  5. improving the design and content of the website,
  6. communicating with customers in order to inform them about the products and services of the online store, as well as about the offers, promotions, and events carried out by the company.

"MYTHOS GROUP LTD" completely respecting the privacy of these data and strictly following the principles of personal data protection, will not make any improper use or disclosure of the personal data it collects, except after the prior express consent of the user or in the case which is required by law.

Personal information is collected for

Create Account

Personal data is collected when you create an account on our website. When creating an account you may be asked for more information, however the minimum for entering into and executing the contract will be marked as a mandatory field.

The user should not share the personal code with third parties, nor should they keep it in electronic or paper form, to prevent any unauthorized use. In case of disclosure of the codes to a third party, the user has the obligation to immediately inform our company MYTHOS GROUP LTD.

In case of data leakage, MYTHOS GROUP LTD has no responsibility since it has not been previously informed about the illegal use of these data.

Also, by creating an account in our e-shop you can edit your data. These details will be used to make the order completion process easier each time you visit our e-shop and choose to be logged in.

Execution of Order

Personal data is also collected when you place an order in our e-shop. To complete your order and create an account, you may be asked for more information, but it will be the minimum for the conclusion and execution of the contract. The information in question is marked as a mandatory field. The information in this account will be used to complete the order and you will have to fill in some additional information, such as information on the payment method, a different shipping address for the products (optional), information for issuing the invoice (VAT number, DOU, Profession, brand), where necessary.

As part of completing the order, some of this data is transferred to partner companies. Therefore, they are passed on to transport companies for the transport and delivery of your goods. Transport companies may contact you to ask for clarifications and to inform you about the delivery of your products. In addition, data is transmitted when making a payment to payment providers (banks, PayPal).

Sending informative and advertising material/company news

During your visit to our website, you have the possibility to fill out a contact form, providing your email address in order to subscribe to our Newsletter.

The data collected from our website may be used to contact you for promotional and advertising purposes, to inform you about products and offers that may be of interest to you, by email, if you have given your consent, under the specified conditions set by the legal framework.

In the context of the legal interest of the company MYTHOS GROUP LTD to generate purchasing an interest in its products and services, we may process information that is published on the internet in search engines and social media applications ( Google, LinkedIn, Facebook, Twitter, Instagram), with the aim of creating personalized promotion and informing the potential customer via phone and/or email for the above commercial purpose. The legal basis is the voluntary publication of your information in search engines and your registration in social services media where they are taken as express consent to publish information depending on the settings of the applications you manage.

The legal bases for the above processing are the performance of our contractual obligations (GDPR Article 6 par.1΄b) and the legitimate interest of our company (GDPR Article 6 par.1΄f).

Customer Satisfaction Survey - Reviews - Ratings - Contests

The data we collect from our website is used for your participation in a Customer Satisfaction Survey, provided you have given your consent, under the specific conditions set by the legal framework. The Customer Satisfaction Survey today is conducted via a rating or review or email for one of our products or services and requires an account.

If any review contains abusive content, offensive comments, personal information, constitutes negative advertising, etc., our company reserves the right to refuse its publication. User reviews and comments are the personal views and opinions of the users themselves and do not necessarily reflect the views of our website, which in no way can be held responsible for any of these views. Submitting a review is done exclusively by email from the "Contact" menu while submitting a rating is done by selecting the desired stars.

The data we collect from our website for your participation in Competitions is used, provided you have given your consent, under the specific conditions set by the legal framework (terms of use).

Personalized information (profiling)

In order to provide you with the best possible experience, personal data collected by our website may be used to send you personalized updates, provided you have given your consent, under the specific conditions set by the legal framework. The personalization based on your needs and preferences ( profiling ) results from the information we derive from your personal data, such as profession, area of residence, etc., or based on the results of the Customer Satisfaction Survey as well as based on the purchases you make.

Profile preparation

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects of a natural person, in particular, to analyze or predict aspects related to his personal preferences and interests or movements.

We inform you that profiling takes place for marketing purposes when you consent to receive updates about our services and offers, tailored to your personal preferences and interests.

User Consent by Statement

By registering in the online store, the user will be asked to provide his consent to the imminent processing of his personal data by the Company, as responsible for their processing in printed, automated, or telematic form (especially by mail or e-mail, telephone and any other means of electronic communication) either by itself or through any other person to whom the Company will assign on its behalf the processing based on express contractual provisions and in accordance with the conditions and procedure provided for by the Regulation and in any case with respect to the privacy and the basic principles of personal data processing.

By giving your consent, you responsibly declare that you are over 18 years old. If you are under 18 years of age, you may use our website only with the participation and approval of a parent or guardian.

Where User Data is shared

MYTHOS GROUP LTD. may transmit the personal data provided by the natural persons to third-party companies, performing the processing, which offer automation services for the purpose of sending bulk electronic messages. Additionally, in the context of completing an order in our e-shop, some of this data is transferred to partner companies. Therefore, they are transferred to transport companies for the transport and delivery of your goods. Transport companies may contact you to ask for clarifications and to inform you about the delivery of your products.

Also, this data is accessible to e-shop information systems support and marketing companies where MYTHOS GROUP LTD ensures their protection with strict conditions of confidentiality and continuous control of the appropriate and organizational measures taken by these companies.

Finally, the data is transferred during payment execution to payment providers.

User Rights

Any person concerned with the data collected is entitled to have immediate access to information on the subjects of his personal data, to object to the use of these in future promotional actions, to request and confirm their partial or total deletion from the company's records, to request their correction or completion, to be informed of the time and manner of the initial acquisition of the personal data by the company as well as to be informed of the personal data protection methods applied.

The right to information

The right of access

The right to rectification

The right to erasure

The right to restriction of processing

The right to portability

The right to withdraw consent

The right to lodge a complaint with a supervisory authority such as the Data Protection Authority

Access rights:

You have the right to be aware of and verify the lawfulness of the processing. Therefore, you have the right to access the data and receive additional information about its processing.

Rectification rights:

You have the right to study, correct, update, or modify your personal data.

Erasure rights:

You have the right to request the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as indicatively when there is a contract, an obligation to process personal data imposed by law, or public interest), the right in question is subject to specific limitations or does not exist as the case may be.

Restrict processing rights:

You have the right to request the restriction of the processing of your personal data in the following cases: (a) when you dispute the accuracy of the personal data and until verification is made, (b) when you object to the deletion of personal data and request instead of deletion the restriction of its use, (c) when the personal data is not needed for the purposes of the processing, but is nevertheless necessary for the establishment, exercise, support of legal claims, and (d) when you object to the processing and until it is verified that there are legitimate reasons that concern us and override the reasons for which you object to the processing.

Object on processing rights:

You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of legitimate interests pursued by us as controllers, as well as to processing for the purposes of direct marketing and consumer profiling.

Portability rights :

You have the right to receive your personal data free of charge in a form that will allow you to access it, use it and process it with commonly used processing methods. You also have the right to ask us, if technically possible, to transfer the data directly to another data controller. This right of yours exists for the data you have provided to us and their processing is carried out by automated means based on your consent or in the execution of a relevant contract.

Withdraw consent rights:

MYTHOS GROUP LTD informs you that where the processing is based on your consent, you have the right to withdraw it freely, without prejudice to the legality of the processing based on your consent, before you withdraw it. To withdraw your consent you can use the unsubscribe options, by following (clicking) on the corresponding link (link), which is present in our electronic communications, or contact the electronic

Time Period of Storage of Personal Data Files

The personal data collected for the execution of the orders and the issuance of the legal tax information are kept for the period of time required for the execution of the order as well as for the response to the requirements of the tax provisions that apply each time.

The period of data storage is decided based on the following specific criteria depending on the case:

When the processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions impose.

When the processing is performed on the basis of a contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.

For the purposes of promoting products and services, your personal data is kept until you withdraw your consent. This can be done by you at any time. The withdrawal of consent does not affect the lawfulness of the processing that was based on the consent during the period before its withdrawal.

To withdraw your consent you can at the following contact details: email: info@mythosbooks.gr In case you want to contact us by phone: +306932570767, +306981629774.

You can also use the unsubscribe options by following (clicking on) the corresponding link (link), which is present in our electronic communications.

Transactions Security

MYTHOS GROUP LTD takes all the necessary technical and organizational measures for the security of transactions and to ensure the privacy of transactions and personal data, using IT and communication technologies. In this context and in accordance with the provisions of the current legislation, the company makes every effort to use appropriate tools and technical means depending on the type of data it collects and processes and implements every appropriate organizational measure, in order to provide the legally prescribed electronic security transactions and privacy of data (personal or non-personal).

All information collected by the company is confidential, and its use is to the extent legally prescribed and for the purpose of performing the services provided as mentioned above.

The company does not disclose information about its customers except in the case of their express consent or if this is required by a court decision or the law.

For any request or information regarding the management of your personal data, you can contact us at the email address info@mythosbooks.gr by phone at +306981629774, +306932570767, or by filling out the electronic contact form if it is available.

Personal Data Security

MYTHOS GROUP LTD implements appropriate technical and organizational measures aimed at the safe processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or illegal access to them, use, modification, or disclosure. In any case, the way the internet works and the fact that it is free to anyone does not allow to provide guarantees that unauthorized third parties will never gain the possibility to violate the applied technical and organizational measures, gaining access and possibly using personal data for unauthorized and/or illegal purposes.

Contact responsible for Personal Data and Transaction Security

For any question concerning the Security of Personal Data and the Security of Transactions, responsible persons are designated

Mr. Aggelos Fotiadis Mouzalas, tel. +306932570767, email : info@mythosbooks.gr

Mrs. Aikaterini Koulagini, tel. +306981629774, email: info@mythosbooks.gr